relay
Notice under the Act on Specified Commercial Transactions
relay is sold by TechJapan LLC (Hadano, Kanagawa, Japan; corporate number 1011003018911). Business is USD 3 per person per month and Enterprise USD 1,000 per month, before tax, paid by card via Stripe, charged immediately at sign-up and monthly thereafter. Cancel any time; service runs to the end of the period, no pro-rated refund. The Japanese notice is the binding text.
This is a convenience translation of the notice required by Japan’s Act on Specified Commercial Transactions (特定商取引法). The Japanese notice is the binding text; where the two differ, the Japanese text prevails.
| Item | Details |
|---|---|
| Seller | TechJapan LLC (TechJapan合同会社) |
| Address | 1-45 Oohata, Hadano-shi, Kanagawa, Japan |
| Corporate number | 1011003018911 |
| Qualified invoice issuer registration number (Japan) | T1011003018911 |
| Contact | [email protected] (our telephone number is disclosed without delay on request) |
| Service | relay (Hadano AI Cabinet series) |
| Prices | Starter (1 person, any number of devices): free Business: USD 3 per person per month, for everyone from the second person (before tax) Enterprise (300–500 people): USD 1,000 per month (before tax) Billable people are counted per owner, across the allow-lists of every Project that owner holds, de-duplicated by e-mail address. Devices are not counted. Taxes required by law, such as Japanese consumption tax, are added at checkout based on the billing address. |
| Charges other than the price | None (no setup fee and no cancellation fee). Internet connection charges are borne by the user. |
| Payment method | Credit card via Stripe (Visa / Mastercard / American Express / JCB) |
| Payment timing | Monthly subscription paid in advance. The first month is charged immediately at sign-up; thereafter charged automatically each month from the contract start date. There is no trial period. |
| Delivery timing | Available immediately after login. Paid features (the second person onward) become active as soon as payment setup is complete. |
| Cancellation and refunds | You may cancel at any time; there is no minimum term. Cancellation takes effect at the end of the current billing period, and you can use the service until then. There is no pro-rated refund. Because this is a digital service, it cannot be returned once provision has begun. |
| System requirements | Current Chrome / Edge / Safari / Firefox. Connecting development tools requires Node.js 24 or later and Claude Code (with MCP support). |
| Currency of displayed prices | US dollars (USD). The amount in Japanese yen depends on your card issuer’s exchange rate. |
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